Congruent Change

Being congruent means balancing the needs of the other person, the context and your own needs.

Congruent action is acting appropriately to difficult interpersonal situations, even though you may be confused, or angry, or so afraid you want to run away and hide. – Jerry Weinberg

This means we continuously shift our actions to improve change outcomes for the betterment of you, me and our shared context.


We live in a complicated age. There is so much to learn that anyone with an inquiring mind quickly becomes overwhelmed, unless that person develops ways of understanding, rather than trying to memorize vast bodies of rules and regulations. As Patrick Hoverstadt noted:

The purpose of training is to reduce variety, to get a group of people tackling tasks in the same way; so training reduces variety. The purpose of learning is the exact opposite. Learning increases the individual’s capacity to respond to different situations; it increases variety.

This increase in variety allows applying the lessons learned in our workshops to new and novel problems.

Participants engage with workshop material and each other exploring meaning and application.

During the Problem Solving Leadership workshop participants solve a variety of problems and simulations. We process all the activities to uncover both general principles and personal insights.